Temporary Relocation of Ware Road Surgery

This is to inform you that as from the end of March 2019, Ware Road Surgery is relocating to shared premises with Castlegate Surgery on Castle Street in Hertford.

This is the first step towards moving the practice into brand new, purpose-built healthcare premises in the centre of Hertford.  This process has been discussed with Patient Participation Group (PPG) members from your surgery, who are supportive of the change.

The Ware Road property lease is coming to an end and as the Ware Road building is not suitable for the needs of some of our patients, we have taken the decision not to renew the lease, but to temporarily relocate the practice to Castlegate Surgery while the new premises are being built.

Preparations are being made at Castlegate Surgery to ensure that Ware Road patients and the staff can be accommodated.

So what does this mean for you?

  • From end of March (date to be confirmed), your appointments will be held at: Castlegate Surgery, 42 Castle Street, Hertford, Hertfordshire SG14 1HH.
  • Opening hours will be unchanged.
  • The telephone number and website that you use to contact Ware Road will remain the same. Please continue to use services as you do now.

We will keep you informed of further developments.

The easiest way to keep informed and have your say on these developments is by joining our Patient Participation Group. To join the group, please contact Mike Carn, PPG Chair at michaeldcarn@gmail.com for further details.  Not only is this a great way to get involved in what’s happening at the practice, but you will have the opportunity to help improve the experience and environment for you and other patients.

Alternatively you can keep up to date with the latest information by visiting our website: www.wareroadsurgery.co.uk.

Ware Road Surgery Team and PPG